TERMS & CONDITIONS

CUSTOMER CARE

Welcome to SelfCare Canada's Customer Care service.

Service Availability: Our Customer Care services are available during our operating hours Monday from 9am to 4pm, as stated on our official website. However, these hours may be subject to change without prior notice. When seeking assistance, please provide accurate and complete information related to your query or concern. This will help us provide you with the most effective support.

Data Privacy: Your personal and sensitive information shared during your interaction with our Customer Care team will be treated in accordance with our Privacy Policy. We will not share your information with third parties without your consent, except as required by law.

Limitations of Support: While we strive to assist you with a wide range of queries, there may be instances where we are unable to provide a solution immediately. In such cases, we will work to direct you to the appropriate resources or departments.

Professional Conduct: We expect all interactions with our Customer Care team to be conducted in a respectful and professional manner. Any abusive, offensive, or inappropriate behavior may result in termination of the support session.

Liability: SelfCare Canada's Customer Care team is here to provide assistance and information. We are not liable for any direct, indirect, or consequential damages that may arise from the use of our services or the information provided.

Changes to Terms & Conditions: SelfCare Canada reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on our official website. Your continued use of our Customer Care services constitutes your acceptance of any such changes.

Contact Us: If you have any questions, concerns, or feedback regarding our Customer Care services or these terms and conditions, please contact us through the provided communication channels.

By accessing and utilizing our Customer Care services, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions.

PRIVACY & SAFETY

SelfCare Canada are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy & Safety Policy outlines how we collect, use, and protect your data:

Data Collection: We collect only the necessary information to provide you with our products and services. This may include your contact details, purchase history, and preferences. Your information is used to process orders, improve our services, and personalize your experience. We do not sell or share your data with third parties for marketing purposes. We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Your data is stored securely on our servers and is accessed only by authorized personnel. We may use third-party services that require access to your data such as Paypal and bank processing. Rest assured, we select partners who uphold the same privacy standards we do. Your data is shared only as necessary to fulfill our services. Our website may use cookies to enhance your browsing experience. These cookies do not store personal information and can be managed through your browser settings.

Communication Preferences: We respect your communication preferences. You can opt out of promotional emails or updates at any time. However, transactional emails related to your orders will still be sent.

Data Retention: We retain your data for as long as necessary to fulfill our services and legal obligations. If you wish to have your data removed from our records, please contact us.

Children's Privacy: Our services are not directed at children under 13 years of age. We do not knowingly collect or maintain personal information from children.

Updates to Policy: This policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it to stay informed about how we protect your data.

Contact Us: If you have questions or concerns about your privacy or data security, please reach out to our Privacy Team using the contact information provided.

By using our services, you agree to the terms outlined in this Privacy & Safety Policy. Your trust is of utmost importance to us, and we are dedicated to maintaining the confidentiality and security of your information.

WHOLESALE INQUIRIES

Thank you for your interest in partnering with SelfCare Canada for wholesale distribution. We are excited to explore potential collaboration opportunities with you. Whether you are a retailer, distributor, or business owner, we offer a range of high-quality products that align with your needs.

Why Choose SelfCare Canada for Wholesale:

Quality Assured: Our products are crafted with the utmost care and adhere to stringent quality standards, ensuring your customers receive top-notch items. From health and wellness products to lifestyle essentials, our diverse range caters to a wide audience, allowing you to cater to various customer preferences.

Competitive Pricing: We offer competitive wholesale pricing, enabling you to achieve attractive margins while delivering value to your customers.

Reliable Distribution: With a well-established distribution network, we ensure timely deliveries to your location, making it convenient for you to meet customer demands.

Partnership Opportunities:

Retailers: Enhance your product offerings with our curated selection. Our partnership will provide you with unique products that resonate with your target audience.

Distributors: Join hands with us to expand our reach together. We value strong distribution partnerships and are committed to mutual growth.

Business Owners: If you have a product line that aligns with our mission of self-care and well-being, let's explore how we can work together to make a positive impact.

Getting Started:

To initiate a conversation about wholesale opportunities or partnership possibilities, please reach out to our dedicated Wholesale Team. You can contact us via email at Info@selfcare.canada.com.

We look forward to building a successful partnership that brings quality products to the market, promotes well-being, and contributes to the self-care journey of individuals across Canada.

PAYMENT METHODS